New Clients

A previsit is not required to take a reservation. We always invite new clients for a meet and greet if they would like to prior to boarding.  When within travelling distance, it is a great opportunity for us to meet you, show you the facilities and answer any questions that you may have. If your fur kids are fully vaccinated, bring along proof and they can come visit too.  We are always on site but appreciate if you can call to arrange a time that works best for you and us and our guests daily schedule for exercise and play time.

Visitor Hours:

Monday to Friday – 10:00 AM to 4 PM
Weekend and Holidays – By Appointment Only

Comforts From Home

We encourage you to bring items from home. When your pet is surrounded by familiar items and scents, it can help to lessen anxieties caused by being “home sick” and help your friend to settle more quickly.

Tips to Help Your Dog or Cat Enjoy Their Time With Us:

• List of activities your pet likes – it will help me to plan and make the time we spend together more interactive, and most importantly, more fun!
• Favourite toys – bringing along favourite toys can make playtime more familiar
• Treats – biscuits are provided free of charge (owner permission granted) but you are encouraged to bring your pet’s favourite treats
• Diet – please bring along your pet’s food. Sudden change in diet can be stressful for your dog’s digestive system.

We would also like to hear back from you. Nobody knows your pet better than you. The more we know about your pet, the better we can plan to meet all their needs, taking into account whenever possible, their likes and dislikes.